Hospitalizations FAQs

Barnabas Health Patient Portal – FAQ’s

What is Barnabas Health Patient Portal?

Barnabas Health Patient Portal is a secure patient portal that allows read-only access to your medical information. Through Barnabas Health Patient Portal you can access educational materials, and view your current medications, allergies, immunizations, health issues, and past select lab results.

How can I enroll for Barnabas Health Patient Portal?

You can enroll for Barnabas Health Patient Portal while you are a patient in our facility or in our emergency department. You will need to provide a valid email address to our staff and/or physician.
If enrolling after you have left the hospital you will need to contact the Health Information Management Department (HIM) at the facility you visited. After discharge you will need to appear in person, show valid ID such as driver’s license and provide a valid email address.
To complete the registration, an email invitation with a secure, unique link will be sent to you. When you click the link, confirm your name, date of birth and Zip code. Next, choose a username and password. You will then be asked to choose a security question and answer in case you ever forget your password.

Can I enroll to view my children’s medical information?

Yes, parents or guardians of children up to age 13 can access their children’s medical information on Barnabas Health Patient Portal. You will need to provide a valid email address during your child’s visit to the hospital or visit the HIM department with valid identification after your visit to the hospital. Parental access is terminated just before the child’s 13th birthday. Parent of Minors age 13 through 17 cannot be given access to Barnabas Health Patient Portal because of New Jersey privacy laws that prevent sharing certain medical information with parents.

Can I give permission for someone else to view my medical information, such as a spouse or my adult child?

Yes, any patient age 18 or older can give “proxy” access to another adult. Both the patient and the proxy will need to be present.

How do I log into Barnabas Health Patient Portal?

Once your account has been set up, you can access your Barnabas Health Patient Portal account anywhere that you have access to the Internet at home, work, school, library, etc. Just visit and click the Log In button at the bottom of the page. You can log in using either your email address or the username that you created during registration.

Can I share my password with a family member so I don’t have to sign up for proxy access?

No, this is not recommended. Each person should have his or her own Barnabas Health Patient Portal account. That way, you will always have the choice in the future to stop sharing your information with another person

How do I change my password?

In the upper right corner of the screen, click on the “Account Settings” link. Then, click on the “Change Settings with Cerner Health” link to change your password. You will be asked to enter your current password and then your new password.

What should I do if I change my email address?

Please be sure to promptly let us know your new email address, to ensure that you do not miss any notifications. You can stop by any Barnabas Health location and fill out a new registration form. Then, we will send another invitation to your new email address. To ensure the privacy of your medical information, we cannot accept a change of email address over the phone.

What if I have questions or trouble accessing my account?

For assistance with logging into Barnabas Health Patient Portal, please call the Support Line at (877) 621-8014, available 24 hours a day, 7 days a week. The Support Line can only help with technical questions and will not be able to help with medical questions. For specific questions about the medical information you see in Barnabas Health Patient Portal, please call your primary care physician.

Where does my health information come from?

All of your information is pulled directly from your electronic health record. You will see information from your visits to Barnabas Health hospital locations. It does not contain information from any visits to independent physicians’ offices outside of our organization, even if they are physicians who work with Barnabas Health. Also, information from Behavioral Health visits is not displayed, due to strict privacy laws regarding that information.

How do I view my health information?

  • Click the “Clinical Record” section. Here, you can choose to view different categories of information.
  • The "Clinical Record Summary" contains information about your medications, allergies, immunizations, health issues, and past procedures.
  • The "Documents" section contains summaries of clinic and hospital visits, as well as any educational materials that were provided to you as part of your visit. You must have a PDF reader to view or download a document.
  • The "Labs" section will have select test results.
  • The "Copy of Record "section allows you to view or download a "Continuity of Care Document" (CCD).

Will I be able to see my radiology or pathology results?

Due to the sensitive nature of these types of results you will be unable to view radiology or pathology results on the patient portal. A copy of these results can be obtained through your hospitals Health Information Department (HIM)

What is a “Continuity of Care Document”?

A Continuity of Care Document (CCD) provides a snapshot in time of specific medical information that can be viewed by you, downloaded and saved for future use or transmitted to your physician for follow up care.
The transmission of personal health information is performed using Direct-trusted messaging. Direct messaging is an easy and secure clinical messaging system within the patient portal that allows patients to send clinical information to their primary physician office for follow up care. Direct-trusted email address would need to be obtained from the office in which you are sending. Please contact your physician office for additional information.

What if my medical information is incorrect?

If you have any questions about the medical information you see in Barnabas Health Patient Portal, please contact the Health Information Department at the facility that provided your care.

What is Cerner Health? This is not the Patient Portal

What is Cerner Health?

Cerner is the company that provides our Inpatient electronic medical record system and our patient portal, Barnabas Health Patient Portal. The login ID that you create when registering for Barnabas Health Patient Portal is sometimes referred to as a Cerner Health account.

What is a Personal Health Record (PHR)?

A Personal Health Record (PHR) gives you the ability to document, store, and manage your personal health-related information and records from any number of healthcare organizations. It is not the same as Barnabas Health Patient Portal, which is a patient portal that displays information from Barnabas Health facilities electronic health record. Please remember this is not the patient portal.

How can I access the PHR?

By using the "Account Settings" page, you can link to Cerner Health and access a PHR. This is entirely optional. Any information that you choose to store here is controlled only by you. Your Barnabas Health providers will not see this information unless you print it out and share it with them. Your health information from Barnabas Health Patient Portal will not be automatically entered into the PHR.

Do I need to use Cerner Health PHR as part of the Barnabas Health Patient Portal?

No, Barnabas Health Patient Portal is completely separate from the Cerner Health PHR. The PHR is available only if you choose to use it. There is no need to use the PHR in order to receive the benefits of Barnabas Health Patient Portal. Any information that you enter in the PHR will not be shared with Barnabas Health providers unless you print it out and share it with them.

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